What is the primary purpose of change management in configuration management?

The primary purpose of change management in configuration management is to handle system upgrades and modifications. Change management focuses on managing changes in a controlled and systematic manner to minimize disruptions and ensure that all aspects of the system remain stable and consistent. This includes documenting changes, assessing their impact, and ensuring that all stakeholders are informed and involved in the process.

By effectively managing changes, organizations can reduce the risks associated with system upgrades and modifications, ensuring that new updates or alterations do not negatively affect existing systems or lead to vulnerabilities. This disciplined approach helps maintain the integrity of configurations while supporting the flexibility required to enhance systems in response to evolving needs or threats.

In contrast, ensuring data privacy and protection, analyzing system performance metrics, and establishing user access controls are important elements of overall IT security and management but are not the primary focus of change management within configuration management. Each of these activities has its processes and objectives that do not align with the specific aim of change management.